FARMINGTON (March 9, 2018) – Touchpoints at Farmington is pleased to announce that it received the Pinnacle Customer Experience Award in the category of Dining Service by Pinnacle Quality Insight.
According to their materials, this award is given to care providers who have achieved best-in-class customer satisfaction standards within their peer group.
The following is a letter received regarding the award from Pinnacle’s CEO.
January 20, 2018
To whom it may concern,
Over the course of the last twelve months, Pinnacle Quality Insight, a nationally recognized customer satisfaction firm, has interviewed the customers of Touchpoints At Farmington regarding their satisfaction levels.
Customers were asked to evaluate several aspects of their received services. From the results of these interviews, Pinnacle has determined that Touchpoints at Farmington has qualified for a Pinnacle Customer Experience Award™ in the following service area:
The Customer Experience Award™ is awarded to care providers who have achieved best-in-class customer satisfaction standards within their peer group.
Pinnacle congratulates the staff of Touchpoints At Farmington for achieving this honor.
Pinnacle Quality Insight